You can change plan at any time from Settings → Plan & Billing.
Upgrading
- Go to Settings → Plan & Billing.
- Select Upgrade.
- Compare the plans and select Select Plan on the one you want.
- Confirm in the Subscription Confirmation dialog.
The dialog shows the plan price, your free trial if you have one, any promotion, and what's Due Now. If you have a promo code, Have a code? reveals the field — apply it here, since it can't be added to a running subscription.
When changes take effect
Upgrades apply immediately. The features, the lower platform fee, and the faster payout delay are all live as soon as the plan is active.
Downgrades apply at the end of your current billing cycle. You keep what you're paying for until then.
Timing an upgrade
Worth knowing: the fee rate applies to payments collected after the upgrade takes effect. It isn't applied retroactively.
So if you've just landed a large booking and the client is about to pay a deposit, upgrading before they pay is what saves you money. Upgrading the day after doesn't.
The same goes for payout speed — the delay is set when the payment is collected.
Billing
You're charged immediately, then on the same day each month. Manage the card from the same page. See Managing Your Card, Invoices, and Payment History.
Downgrading
Use Upgrade to open the plan table and select a lower tier. It takes effect at the end of your billing cycle, so you don't lose anything you've paid for.
See What Changes When You Downgrade for what you'll lose.
Which way to move
Lite to Pro is the change that pays for itself fastest for most working DJs — halving the platform fee usually covers the subscription within a couple of bookings.
Pro to Platinum makes sense on volume. At 5% instead of 10%, the saving scales with what you collect, so it's a decision about how much you're actually taking through the platform.
Down a tier is reasonable in a quiet season. You're not penalised for moving back up later.
Cancelling entirely
Cancellation happens through the billing portal, not this screen. See Canceling Your Subscription.