When a client sends a request, it appears under Bookings → Proposals and the status reads Event Requested. Nothing is committed yet — this is a request for you to consider.
Review it first
Open the proposal and check the Event Details tab before you respond:
- Date & Time, Duration, and the timezone
- Location — is it inside your service areas, and how far is the drive?
- Occasion
- Extras Requested — can you actually supply them?
- Client's Note — anything unusual about the event
Cross-check the date against Calendar while you're there.
Accepting
On the Progress tab you'll see New event request received with Accept and Decline.
Select Accept and the status moves to Create Offer. This does two things: it opens a conversation with the client, and it puts the proposal builder in front of you. Accepting isn't a commitment to a price — it means you're interested and you'll send terms.
See Building a Proposal: The Five Steps.
Declining
Select Decline and you'll be offered a Decline Reason box. It's optional — there's a No thanks button — but a reason is worth giving. The client sees it, and a short honest one ("already booked that date", "outside my service area") saves them time and leaves the door open.
The status becomes Event Declined and no further action is possible on that proposal.
Responding quickly
Clients usually contact several DJs at once. The proposal they act on is often simply the first one that arrives. If you're unsure about the date, accepting and asking a question in the conversation keeps you in play while you work it out — you can still decline later.
If you don't respond
Requests don't sit open forever. A client can drop the request at any point, and the status becomes Event Dropped. Nothing is charged either way.