Deactivating removes your access and takes your profile out of search. Before you do it, there are things worth settling — some of them can't be handled afterwards.
Settle these first
Active bookings. A confirmed event is an agreement with a client who has paid you. Deactivating doesn't cancel it or release you from it. Either play the event or talk to the client and settle it properly before you go.
Money owed to you. Check Finance → Payouts for anything at Scheduled. Let those complete first — it's much simpler than retrieving them afterwards.
Your subscription. Deactivating an account is not the same as cancelling a paid plan. Cancel the subscription separately through Settings → Plan & Billing → Manage. See Canceling Your Subscription.
Open proposals. Decline anything you won't be fulfilling rather than leaving clients waiting.
How to deactivate
- Go to Settings → Account.
- Scroll to Security and find Deactivate Account.
- Select Deactivate.
- Confirm your password.
- Tick I understand that I will lose access to DJfindr.
- Select Deactivate, then confirm.
Coming back
There's no self-serve reactivation. If you try to log in, you'll be told the account is deactivated and to contact support. Email [email protected] from the address on the account and we can reactivate it.
This is deliberate — it means deactivating isn't a decision you can't walk back.
Don't create a second account
If you want to step away and come back later, deactivate and reactivate. Signing up again with a new email loses your reviews, your completed event count, your client history, and your handle — none of which can be moved between accounts.
Just taking a break?
You may not need to deactivate at all. A busy block covering the period stops new bookings while everything else stays intact. See Creating a Busy Block.
Deleting rather than deactivating
There's no self-serve delete. If you want your data removed rather than your access suspended, email [email protected] and ask — note that records tied to completed events and payments are kept where we're required to keep them.