GigGuard is a mark on your profile that signals a higher standard of service and reliability to clients. It's associated with the Platinum plan.
What clients see
A badge on your profile reading Protected by GigGuard. Opening it shows them:
GigGuard is enabled for DJs that are dedicated to providing exceptional service and reliability. They are committed to upholding the highest professional standards and enhancing client satisfaction.
On a booking, clients are told the event is eligible for GigGuard.
What it signals
It's a trust marker aimed at the moment a client is choosing between two DJs who look similar on paper. Someone hiring a DJ for a wedding is making a decision they can't easily undo, and a badge that speaks to reliability rather than talent addresses a different worry than your mixes do.
How it differs from the other badges
| Badge | What it's about |
|---|---|
| Verified | Your identity has been confirmed |
| PLATINUM | You're on the Platinum plan |
| GigGuard | Service standards and reliability |
They're independent. See Verified and Platinum Badges.
Getting it
GigGuard isn't something you switch on from your dashboard. It's enabled on accounts that meet the standard. If you're on Platinum and want to know where your account stands, contact [email protected] — they can tell you about your specific account.
Keeping it
What GigGuard points at is the thing worth maintaining regardless: turning up, communicating clearly, honouring what your proposal said, and resolving problems rather than letting them become reviews. Cancellations and no-shows work against you here as they do everywhere else on the platform. See Cancellations, No-Shows, and What They Cost You.