Open **Finance → Payments** and select any payment to see **Payment Details**. This panel explains exactly how the client's payment becomes the amount that reaches you.

## The money figures

| Field | What it is |
|---|---|
| **Amount** | What the client was charged |
| **Total Collected** | What was actually collected |
| **Processing Fees** | The card processing cost |
| **Platform Fee** | Our percentage, set by your plan |
| **Transfer Amount** | What reaches your bank |
| **Collectible** | What's still outstanding on this payment |
| **Transferred** | Whether it's been released to you yet |

The order matters: processing fees come off first, then the platform fee is taken from what's left. **Transfer Amount** is the number to use for your own accounting.

## The reference figures

- **Payment Type** — Deposit, Remainder, Full Amount, Extension, or PayLink
- **Payer Client** — who paid
- **Payment ID** — the reference to quote if you contact support
- **Linked Source** — **View Event** opens the booking this came from
- **Linked Transfer** — **View Transfer** opens the payout that carried it
- **Description** and **Status**

## Following the money end to end

To trace a single payment all the way to your bank:

1. Open the payment and note the **Transfer Amount**.
2. Select **View Transfer** under **Linked Transfer**.
3. The transfer shows its **Status**, **Scheduled Date**, and **Completed Date**.

If there's no linked transfer yet, the payment hasn't reached **Payment Received** or its payout delay hasn't elapsed.

## Why a payout doesn't match a payment

Several payments can be released together, so one transfer into your bank may cover a deposit from one event and a PayLink from another. Work from **Finance → Payouts** and its **Linked Payment** column to break a payout back down. See [Reading Your Payout History](/hc/djs/articles/1786141515-reading-your-payout-history).

## Refunding

The **Refund** button is on this panel. See [Issuing a Refund](/hc/djs/articles/refunds-and-canceled-payments-for-djs).

## For your tax records

**Total Collected** is your gross. **Transfer Amount** is what you actually received. **Processing Fees** and **Platform Fee** are costs of doing business. We don't withhold tax — that's on you.