You don't need to ask clients for reviews. It happens automatically.

## What happens

When an event reaches **Event Complete**, we request a review from the client. Your event panel says so: *We've already requested a review on your behalf.*

The client sees the request in their dashboard, with any outstanding ones listed under **Pending**.

## Who can leave one

Only a client who booked you through DJfindr and whose event completed. Your profile tells clients this: *only verified clients that booked and completed their event on DJfindr can post a review*.

That means nobody can review you off the back of an enquiry, a dropped booking, or an event arranged elsewhere.

## Why that's worth something

A rating on DJfindr is made only of completed, paid bookings. A client comparing you against a profile on a platform where anyone can post is comparing two different things, and the reviews on yours are the ones that mean something.

It also means your rating moves slowly. A handful of reviews takes time to build, and it can't be padded.

## You'll be notified

When a review arrives. Until then your event shows *No review yet. We'll let you know when it's received.*

## Not everyone leaves one

Perfectly normal. Reviews are optional, and plenty of happy clients never get round to it.

The most effective thing you can do isn't chasing — it's the last twenty minutes of the event. Clients who finish the night talking to you are the ones who respond to the request.

## What you can't do

Reviews can't be edited, hidden, or deleted, and there's no reply function. Your rating is what your clients said.

## If a review breaks the rules

Reviews must relate to a real, completed DJfindr event. If one contains abuse, personal details, or describes something that plainly didn't happen, email **support@djfindr.com** with the event name and what's wrong.

We remove reviews that break the rules. We don't remove reviews for being unfavourable.

## Reviews go one way

Clients review DJs. There's no DJ review of a client. If a client was a problem, the route is reporting rather than reviewing. See [Reporting a Problem With a Client](/hc/djs/articles/1786047501-using-the-client-relations-manager-crm).

## Where to read them

**Bookings → Reviews**, with your rating breakdown by star level and by occasion. See [Reading Your Reviews and Rating Breakdown](/hc/djs/articles/reading-and-managing-reviews).