You can sign in with a password, or with a Google or SoundCloud account.

## Password requirements

Your password must:

- Be longer than 10 characters
- Contain a capital letter
- Contain a number
- Contain a symbol or other non-alphanumeric character

Set it during signup, or change it later from **Settings → Account → Security**.

## Signing in with Google or SoundCloud

On the login or signup screen, use **or continue with** and pick **Google** or **SoundCloud**. No password to remember, and nothing to reset.

You can link either method later from **Settings → Account → Security → Login Methods**.

SoundCloud is worth linking if you'll use SoundCloud sync for your mixes — one connection covers both. See [Importing Mixes From SoundCloud](/hc/djs/articles/syncing-mixes-from-a-connected-music-account).

## If you can't get in

**Forgot your password?** on the login screen sends a reset link to your email. Check spam if it doesn't arrive.

**Your account is deactivated.** You'll be told, and asked to contact support. See [Deactivating Your DJ Account](/hc/djs/articles/1786047501-deactivating-or-deleting-your-account).

**Your account is restricted.** You'll be told to contact support. This happens when platform rules have been broken. See [Account Strikes and What Triggers Them](/hc/djs/articles/1786146005-account-strikes-and-what-triggers-them).

**You've lost access to your email.** Contact **support@djfindr.com**. You'll need to confirm who you are.

## Keeping your account secure

Your account holds your client conversations, your booking history, and your payout details. Worth protecting properly:

- Use a password you don't use anywhere else
- Don't share it, even with someone helping run your bookings
- If you think it's been seen, change it immediately

We'll never ask for your password in a message or an email. If someone claiming to be DJfindr does, report it.

## Changing your email

Your email is your login, so changing it needs your password. See [Updating Your Name, Email, Phone, and Birthdate](/hc/djs/articles/password-reset-and-account-access-djs).