This is the map of how you get paid. Each stage links to the detail.

## The path

**Client pays → Payment collected → Fees deducted → Transfer scheduled → Money in your bank**

## 1. A payment is created

When a client accepts your proposal, a payment appears at **Due Now**. Its type depends on your payment structure — a **Deposit** or a **Full Amount**. On a deposit booking a second payment, the **Remainder**, is created for 7 days before the event.

Extensions and PayLinks create their own payments.

## 2. The client pays

The payment moves through **Processing** to **Payment Received**. Your booking becomes **Event Confirmed** and the date is blocked on your calendar.

At this point the money is yours — it just hasn't moved yet.

## 3. Fees come off

Two deductions, in order:

1. **Processing Fees** — the card processing cost
2. **Platform Fee** — our percentage, set by your plan: 20% on Lite, 10% on Pro, 5% on Platinum

What's left is the **Transfer Amount**. See [Reading a Payment's Fee Breakdown](/hc/djs/articles/using-the-finance-dashboard).

## 4. A transfer is scheduled

After your plan's payout delay — 6 days on Lite, 4 on Pro, same day on Platinum — a transfer is created at **Scheduled**.

The clock starts when the payment reaches **Payment Received**, not when the event happens. A deposit paid six months early is released six months early.

## 5. It reaches your bank

The transfer moves to **Completed** and the payment moves to **Transferred**. Your bank then takes its own day or two to post it.

## Where to look

| Question | Where |
|---|---|
| Has the client paid? | **Finance → Payments** |
| What will I actually receive? | The payment's **Transfer Amount** |
| When is it coming? | **Finance → Payouts** |
| Has it left? | Transfer status **Completed** |

## Payments and payouts don't match one to one

Several payments can be released together, so one arrival in your bank may cover a deposit from one event and a PayLink from another. Use the **Linked Payment** column on **Finance → Payouts** to break it down.

## What can interrupt it

- **A refund** — reverses a payment. See [Issuing a Refund](/hc/djs/articles/refunds-and-canceled-payments-for-djs)
- **A cancellation** — cancels any transfer still at **Scheduled**
- **A review or dispute** — a payout can be held while it's looked at

## Before any of it works

Payment setup has to be complete. Until it is, you can receive requests but not money. See [Setting Up Payments and Payouts](/hc/djs/articles/setting-up-payment-collection-and-payouts).