<h1>Automated Quick Replies</h1><p>Save time by setting up pre-written responses to the most common questions clients ask you.</p><h2>How to Create a Quick Reply</h2><ol><li>Go to <strong>Settings > Quick Replies</strong>.</li><li>Click <strong>Create New Reply</strong>.</li><li>Give it a shortcut name (e.g., `/rates`).</li><li>Type out the full message (e.g., "My standard rate starts at $150/hr depending on the equipment needed...").</li><li>Save it.</li></ol><p>Now, whenever you are typing in the messenger, simply type your shortcut (`/rates`) and select it to instantly insert the full paragraph.</p>